Customer Experience Representative
Location: Palm Harbor
Posted on: June 23, 2025
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Job Description:
Are you a hospitality professional with a passion for creating
exceptional customer experiences? HAL Promotions is looking to fill
both full time and part time positions within our Customer Service
Experience team. The Customer Service Experience member will bring
their outstanding customer service skills to a whole new level.
They will take their knowledge of being the face and voice of the
hospitality world and transform that into delivering our customers
with memorable experiences through personalized interactions. They
will also be able to utilize their hospitality expertise by
creating a welcoming and memorable environment for all of our
customers. Join our team as a Customer Service Experience member
and embark on a journey to delight our customers with unforgettable
experiences while providing top-notch support and service. Details
of the Customer Service Experience Role: Build strong relationships
with customers, understanding their needs, preferences, and desires
to tailor solutions and exceed expectations. Collaborate with
cross-functional teams to address customer needs and resolve
issues, ensuring a seamless and positive experience. Act as a brand
ambassador, promoting our products and services while showcasing
your passion for hospitality. Proactively identify opportunities to
enhance the customer experience, contributing ideas for process
improvements and service innovations. Maintain accurate customer
records and documentation, ensuring effective communication and
follow-up. Stay up-to-date on industry trends, competitor
offerings, and emerging technologies to provide informed
recommendations and insights.
Keywords: , Land O' Lakes , Customer Experience Representative, Customer Service & Call Center , Palm Harbor, Florida