Lead Navigator

Company: Gulf Coast JFCS
Location: Saint Petersburg
Posted on: April 2, 2026

Job Description:

Are you excited by the prospect of working for an organization that values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of others? WHAT YOU WILL DO: The Hub Lead Navigator is a non-exempt position responsible for providing assisted outreach services to adults, children, and families. The Lead Navigator may provide trauma-informed engagement, counseling, referral, and linkage to formal (community providers) and informal (family, friends, neighbors, school, etc.) resources to prevent ongoing client crisis. Responsible for assisting the clinical program manager with operating the Hub sites, including assisting with scheduling, opening, and closing procedures, and safety practices. Provide in-person responses to referrals as required and within the periods designated by contractual requirements and/or program procedures. Engage with adults, children, and families, as well as their informal support networks (friends, relatives, neighbors, etc.) Identify strengths, limitations, risk factors, and needs, using the required assessment tool to develop care plans and coordination of services. Provide information, referral, and follow-up for appropriate ancillary community counseling, psychiatric services, financial, employment, parenting, housing, and other services as deemed appropriate to meet client needs. Ensure concise and timely completion of all documentation according to contract requirements, including entering all case activities into the electronic health records system within two (2) business days Perform all other duties as assigned. WHAT WE OFFER: $48,500 salary 15 PTO Days per year 13 Paid Holidays Medical, Dental, Vision insurance Healthcare Concierge Financial Wellness Program Dependent Care Flexible Spending Account Immediate eligibility for 403b Savings Plan with 25% match Supplemental Accident, Hospital Liability & Critical Illness Insurance Paid Life/AD&D insurance Pet, Legal and Identity Theft insurance Mileage Reimbursement Continuous training and professional development opportunities An opportunity to make the world a better place! WHAT YOU WILL NEED : Bachelor?s degree from an accredited college/university, plus two (2) years? professional experience working with at-risk population to include families experiencing substance abuse matters, domestic violence, and mental health and emotionally disturbed Thorough knowledge of human development, counseling theories, and best practices Knowledge of community organizations and resources Ability to perform individual, family, and group counseling sessions independently Ability to work under stressful situations Potential exposure to clients who may be verbally and/or physically aggressive Ability to work overtime when required Use of a personal vehicle to transport children as needed Must have a valid driver's license and auto insurance coverage. WHO WE ARE: From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad spectrum of human services, including behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly. Gulf Coast JFCS strives to offer opportunities to gain field experience and direct client contact hours for both Bachelor?s and Master?s level practicum and internships. For license-eligible candidates, we may provide both individual and group supervision from a Board-Certified qualified supervisor to help fulfill state requirements, at no cost to the employee, depending on staff availability and scheduling capacity. Gulf Coast JFCS is committed to maintaining a work environment free of harassment, discrimination, and inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers? compensation status, or any other characteristic protected by federal, state, or local law. Background Screening Requirements: It is our policy at Gulf Coast JFCS that any candidate being considered for employment must successfully complete the organization?s background screening requirements, including drug screening and applicable motor vehicle checks. Gulf Coast JFCS is a Florida Care Provider of the Department of Children and Families (DCF), Agency for Health Care (AHCA), and the Department of Elder Affairs (DOEA), which requires all candidates to undergo fingerprinting through the Florida Care Provider Background Screening Clearinghouse. To learn more about the Clearinghouse, please visit: HB531 | Florida Agency for Health Care Administration Gulf Coast JFCS is an Equal Opportunity Employer, Drug-Free Workplace, and E-Verify employer.

Keywords: Gulf Coast JFCS, Land O' Lakes , Lead Navigator, Healthcare , Saint Petersburg, Florida