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Banking Teller Manager

Company: MIDFLORIDA Credit Union
Location: Pinellas Park
Posted on: July 19, 2019

Job Description:

Midflorida Federal Credit is now hiring a Banking Teller Manager.

As a Banking Teller Manager your responsibilities will include:
--- Ensuring that tellers provide quality service to new and existing members.
--- Assisting the lobby staff with opening of new accounts and lending.
--- Cross selling credit union products and generating referrals.
--- Supervising all aspects of the teller line, including staff scheduling and assignment of duties.
--- Directing staff to ensure that every member is waited on in a timely manner.
--- Maintaining fast and courteous service.
--- Ensuring adequate staffing for opening and closing of the branch.
--- Preparing quarterly staff reviews.
--- Ensuring that tellers know and follow operating procedures in relation to cash drawer management and night drop deposits.
--- Maintaining security equipment and tapes.
--- Ensuring sufficient cash is kept in the vault at all times.
--- Performing surprise cash audits on tellers and vault.
--- Auditing money orders, ATM cards, and cashier checks.
--- Maintaining employee files, attendance calendars, and performance reviews.
--- Submitting teller hours, staff schedules, and teller cash outage reports.
--- Training staff in service quality, operation procedures, and credit union products and services.
--- Balancing the ATM and processing deposits.
Education requirements --- High school diploma or equivalent required. Experience requirements --- Minimum of 3 to 5 years of recent teller experience, including experience as a senior, lead, or teller manager.
--- Must possess a history of exceeding sales expectations and customer service expectations.
Qualifications --- Thorough knowledge of credit union/banking regulations. Skills --- Excellent communication, organizational, and time management skills. Work hours --- Must be available to work an assigned shift between the operating hours of 7am-7pm, Monday-Friday, and rotating Saturdays between 8:30am-1pm.

We are an Equal Opportunity Employer.

Keywords: MIDFLORIDA Credit Union, Land O' Lakes , Banking Teller Manager, Executive , Pinellas Park, Florida

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